Our Workplace Solutions
WELLNESS EVENTS
Team Building Adventurs
EMPLOYEE MOTIVATION
EXPERIENCES
About Our Company
About us
At Thoughtful Insight, we're passionate about helping organisations create unforgettable experiences for their employees. We believe that employee well-being should be at the forefront of any company's values, and we're dedicated to making it easier than ever to plan and execute impactful staff motivation programmes.
What We Do
We take the hassle and stress out of planning staff events, training sessions, and team-building activities. Whether you're looking for an on-site workshop, an off-site adventure, or a fully tailored experience, we connect you with the UK's best suppliers to deliver exceptional results.
Our Mission
To simplify the process of planning and experiencing exceptional events by connecting organisations with top-tier suppliers across the UK. We're committed to making the process seamless and enjoyable, so you can focus on what matters most - your employees.
Our Vision
We envision a world where employee well-being is a top priority for every organisation. We're here to enhance the joy of supporting staff programmes and to help create thriving workplaces where employees feel valued, motivated, and inspired
Employee Resources
We are committed to supporting our employees' well-being and professional development. To that end, we provide a wide range of resources covering various areas, including:
•Health and Well-being:
Access information and tools to support your physical and mental health, including stress management techniques, mindfulness exercises, and healthy lifestyle tips.
•Courses:
Explore a variety of courses to enhance your skills and knowledge, covering topics such as leadership, communication, and professional development.
•Interactive Materials:
Engage with interactive materials, such as quizzes, videos, and simulations, to reinforce learning and make development more engaging.
•Personal Development:
Discover resources to support your personal growth, including goal-setting tools, self-assessment exercises, and articles on building resilience and confidence.
•And More: We are constantly
expanding our resources to meet the evolving needs of our employees.
•Interactive Materials:
Engage with interactive materials, such as quizzes, videos, and simulations, to reinforce learning and make development more engaging.
•Personal Development:
Discover resources to support your personal growth, including goal-setting tools, self-assessment exercises, and articles on building resilience and confidence.
•And More: We are constantly
expanding our resources to meet the evolving needs of our employees.
Accessing Our Resources
Some of our resources are available to all employees immediately. Others may require you to create an account and log in to access them. This allows us to personalize your experience and track your progress.
Contact Us
Privacy Policy
1. About this Privacy Policy
1.1 Who Are We?
We are Thoughtful Insight trading as Thoughtful Insight. You should address any enquiries about our use of your personal data to our Data Protection Officer (DPO) by email at thoughtfulinsight.uk
1.2 HOW TO USE THIS PRIVACY POLICY
Please read this Privacy Policy carefully as it sets out how Thoughtful Insight collects and uses personal information about you, according to the General Data Protection Regulations (GDPR) and is regularly reviewed. This privacy notice was last updated on 01 March 2025. Please check these pages from time to time to ensure you are aware of any updates that we may make, and that will take effect as soon as they are made.
1.3 What this notice covers
This policy covers the personal information we may hold about you, however we obtain it. We collect information at different points during our relationship with you. For example, when you browse our website, sign up to receive marketing, make a booking for one of our activities or sign a disclaimer at the site where you participate in any activity. This privacy notice does not cover the links within this site to other websites and we encourage you to read the privacy statements on other websites you visit.
1.4 what is meant by 'personal data'?
Personal data means any information relating to an individual which can identify them, directly or indirectly. It includes a wide range of identifying information such as name, email address, postal address, mobile number, location and genetic data, social identity, IP address and so on .
2. reasons why and how we use your personal data
This privacy notice tells you what to expect when Thoughtful Insight collects your personal information. We will tell you what information we collect, why we use it, how long we will keep it and who we share it with. The notice applies to information we collect about you when you engage with us, including in any of the following ways:
-
When you use our online channels
- Browse our website
- Engage with our social media channels
- Participate in our Live Webchat service
- Enter one of our competitions
- Sign up to receive direct marketing
- Sign up to receive partner marketing
- Respond to a market research survey When you visit a Thoughtful Insight site
- Make a booking
- Agree to having your photo used
- Sign a disclaimer or warranty
- Are involved in an incident
- Receive medical attention
- Give an online review When you contact Thoughtful Insight for other reasons
- Apply for a job
- Contact our call centre
- Apply for charity gift vouchers
When you respond to or ask for marketing
2.1 WHEN YOU USE OUR ONLINE CHANNELS
Thoughtful Insight has a website and several social media channels that you can visit and engage with, including Facebook, Twitter, Instagram, YouTube and Google. Through our website you can find out about all the different Thoughtful Insight adventures, sites and facilities. The scenarios below explain how we collect and use your data when you use our online channels in these ways.
BROWSE OUR WEBSITE
What information do we collect?
We collect information about your computer such as browser, network location, type of connection and device, IP address. This is done using cookies.
Why and how do we use it?
The type of information gathered is to determine how the website is working and enable us to improve its information and functionality to continuously improve the user experience to our website users. We sometimes use the information to display a Thoughtful Insight advert to you whilst you are visiting other websites that offer this service. We also analyse the data collected in an anonymised way; looking at the overall usage and trends through reporting and analysis.
Where do we look after it?
We keep the information on servers operated by our hosting provider.
Who do we share it with?
This data is for our own use and we do not share it further.
How long do we keep it for?
Most of the data is collected as part of our analytics service and we have agreed with our provider to keep the data on an ongoing basis. In addition, each cookie type retains information for a different length of time.
ENGAGE WITH OUR SOCIAL MEDIA CHANNELS
What information do we collect?
We collect information about your engagement with Thoughtful Insight on our social media sites, such as Facebook, Twitter, Instagram, Trustpilot, YouTube and Google.
Why and how do we use it?
When you respond to one of our adverts or posts by clicking a link that takes you to our website, we track that activity from a special cookie or tag that the social media platform uses and reports to our analytics tool. We collect this information to help us understand the success of our advertising, the type of content and information you like, and other social activity, which helps us plan future campaigns and communications of interest to our target customers. We analyse the data collected in an anonymised way; looking at the overall usage and trends that the collective data provides through reporting and analysis.
Where do we look after it?
We keep the information on servers operated by our hosting provider.
Who do we share it with?
The analytics data is for our own use and we do not share it further.
How long do we keep it for?
Most of the data is collected as part of our analytics service and we have agreed with our provider to keep the data on an ongoing basis. In addition, each cookie type retains information for a different length of time. See our Cookie Policy for more information.
PARTICIPATING IN OUR LIVE WEB CHAT SERVICE
We offer an online service so that you can communicate directly and quickly with a member of our call centre through the website. The conversation ‘transcripts’ stay for 30 days in our webchat partner’s server and are kept for issue resolution and training purposes.
REQUEST A QUOTE
What information do we collect?
When you request a quote from us using a web form, or by phone, you give us your name, email and phone number as part of your enquiry.
Why and how do we use it?
We will use this information, combined with the other information you gave us (company, activity and site of interest) to put together an adventure that we think will suit your needs and to provide you with the quote for this.
Where do we look after it?
Your information will be stored in our bookings system and customer database, operated by our hosting our providers.
Who do we share it with?
The analytics data is for our own use and we do not share it further. How long do we keep it for? We will keep your data for five years following our last communication with you, after which your details will be deleted from our systems.
BUY A GIFT VOUCHER When you buy a gift voucher, you will follow the same online purchase process as in the ‘Make a Booking’ section below.
2.2 when you visit a Thoughtful Insight site
You can make a booking for any of our Thoughtful Insight adventures on our website, by contacting our call centre, or when you arrive at a Thoughtful Insight site. Before you can take part in your Thoughtful Insight programme, you will need to sign a disclaimer, possibly more than one if you have additional support needs. Sometimes we may ask your permission to take photos and video footage of you experiencing your Thoughtful Insight adventure for use in our marketing. If you are involved in an accident or incident, we have a process that we need you to follow, which will include the potential collection of additional information.
MAKE A BOOKING
What information do we collect?
When you make a booking with us, whether online, by phone, with our call centre or on site, we require certain personal information to deal with your booking. The following is generally required as minimum: name, email address, phone number, postal address, and payment card details or information relating to your company for group bookings. If you have any additional needs, you may need to provide more information.Why and how do we use it?
The information we request from you is required to finalise your booking including taking your payment, and to ensure we can provide your activity. If you require additional physical assistance to access and enjoy the activities we offer, the extra information you give to us will help. It also helps us to comply under equality legislation.
Where do we look after it?
We keep your information in our booking system and customer databases, operated by our hosting providers.
Who do we share it with?
We will also share certain details with other companies that we work with under contract to process your payment and fulfil your booking, such as with our payment partner. After your Thoughtful Insight adventure, we share your email address with our customer experience partner, Trust Pilot, which invites you to review and post your experience with us on their platform.
How long do we keep it for?
We keep your details for a minimum of five years after your Thoughtful Insight adventure.